Terms of service

# Terms of Service

Last Updated: March,14,2026

Welcome to primechain. These Terms of Service Terms govern your use of our website, products, and services. By accessing or using our store, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website or services.

---

## 1. Account Terms

To access certain features of primechain, you may be required to create an account.

* You must provide accurate, complete, and up-to-date information when creating an account.
* You are responsible for maintaining the confidentiality of your account credentials.
* You agree to accept responsibility for all activities that occur under your account.
* We reserve the right to suspend or terminate accounts that contain false information or violate these Terms.

---

## 2. Pricing and Payment

* All prices listed on primechain are displayed in Indian Rupees (INR) unless otherwise stated.
* Prices may change at any time without prior notice.
* Payment must be completed at the time of purchase using the available payment methods listed on our website.
* By placing an order, you represent and warrant that you are authorized to use the selected payment method.
* We reserve the right to cancel or refuse any order if payment cannot be processed or verified.

---

## 3. Product Descriptions

We strive to ensure that all product descriptions, images, and specifications are accurate. However:

* primechain does not warrant that product descriptions or other content on the website are accurate, complete, reliable, current, or error-free.
* Product images may differ slightly from the actual product due to lighting, screen settings, or manufacturing updates.
* If a product offered by primechain is not as described, your sole remedy is to request a return or refund in accordance with our Returns and Refunds policy.

---

## 4. Order Acceptance

* All orders placed through primechain are subject to acceptance and availability.
* We reserve the right to refuse or cancel any order for reasons including but not limited to:

* Product availability
* Errors in pricing or product information
* Suspected fraud or unauthorized transactions
* If an order is canceled after payment has been processed, a refund will be issued according to our refund procedures.

---

## 5. Shipping and Delivery

* Orders are typically processed within 15 bussiness days after payment confirmation.
* Delivery times may vary depending on location, shipping provider, and external factors.
* primechain is not responsible for delays caused by courier services, customs, natural events, or other circumstances beyond our control.
* Customers are responsible for providing accurate shipping information. We are not liable for delivery issues caused by incorrect addresses.

---

## 6. Returns and Refunds

* Customers may request a return or refund within 03 days of receiving the product, subject to eligibility.
* Returned products must be unused, in original packaging, and in the same condition as received unless defective.
* Certain items may be non-returnable (for example: personalized products, clearance items, or hygiene-sensitive goods).
* Refunds will be processed to the original payment method within REFUND PROCESSING DAYS after the returned item is received and inspected.
* For return requests, please contact us at EMAIL ADDRESS.

---

## 7. Prohibited Uses

You agree not to use primechain for any unlawful or prohibited purpose, including but not limited to:

* Violating any applicable laws or regulations.
* Attempting to gain unauthorized access to our systems.
* Distributing malware, viruses, or harmful code.
* Interfering with the security or functionality of the website.
* Using the website to harass, abuse, or harm others.

We reserve the right to terminate access to our services for users who violate these restrictions.

---

## 8. Limitation of Liability

To the maximum extent permitted by law:

* primechain and its owners, employees, affiliates, or partners shall not be liable for any indirect, incidental, consequential, or punitive damages arising from the use of our website or products.
* Our total liability for any claim related to the purchase or use of products shall not exceed the amount paid by the customer for the specific product in question.

---

## 9. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms or your use of primechain shall be subject to the exclusive jurisdiction of the courts located in city/state, India.

---

## 10. Changes to These Terms

We reserve the right to modify or update these Terms at any time. Changes will be effective immediately upon posting on our website. Continued use of the website after changes are posted constitutes acceptance of the revised Terms.

---